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Frequently asked questions

What is your return policy?

We accept returns of unused and unworn items within a specified timeframe. Please refer to our Refund and Returns Policy for more details.

How long does shipping take?

Shipping times vary depending on the destination and shipping method chosen during checkout. Estimated delivery times will be provided before you complete your purchase.

Can I cancel or modify my order after it's been placed?

We aim to process orders promptly. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

How can I track my order?

Once your order has shipped, we will send you a confirmation email with tracking information. You can use this information to track your package on our website or the carrier's website.

How can I contact your customer support team?

For any inquiries or assistance, you can reach our customer support team by emailing customer@bodybasicsbb.com or calling +1 786 236 1065. We're here to help!

Do you ship internationally?

Yes, we offer international shipping to select countries. During checkout, you can view the available international shipping options.