Shipping & Returns
Thank you for shopping with Body Basics. We strive to ensure your satisfaction with our products, but if for any reason you are not entirely happy with your purchase, we are here to help. This Refund and Returns Policy outlines the procedures and guidelines for returning and obtaining a refund for items purchased from our website.
Shipping from usa
We offer fast and reliable shipping options from our base in Miami, Florida. Whether you’re located within the United States or internationally, our efficient shipping methods ensure that your Body Basics orders are promptly delivered to your doorstep, allowing you to enjoy our comfortable and stylish clothing wherever you are. We work with trusted carriers to provide both domestic and international shipping options, giving you flexibility and convenience when it comes to receiving your Body Basics products.
| Shipping Options | Delivery Time |
|---|---|
| Standard Shipping | Delivery in 5 – 7 working days |
| Express Shipping | Delivery in 3 – 5 working days |
| 1 – 2 day Shipping | Delivery in 1 – 2 working days |
International Shipping
We are pleased to offer international shipping to bring Body Basics products to customers worldwide. With our efficient international shipping methods, you can enjoy our comfortable and stylish clothing no matter where you are located, allowing you to embrace your body and style no matter the geographical boundaries.
Shipping Options & Costs
At Body Basics, we offer a range of shipping options to accommodate your needs. During the checkout process, you will be able to select the shipping method that suits you best. Please note that shipping costs are calculated and determined at checkout based on factors such as the destination, weight, and dimensions of the package, ensuring transparency and accuracy in the shipping cost estimation.
How to Order
Seamless Shopping: Your Guide to Effortless Style and Convenience:
- Go to our Shop Page
- Find products that you love
- Select “Add to cart” -> proceed to “Checkout”
Returns & Exchanges
To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it. It must also be in the original packaging with any tags or labels still attached within 7 days from delivery date.
How to Return an Item
- Contact our customer support team at customer@bodybasicsbb.com within the specified timeframe. Please provide your order number, the item(s) you wish to return, and a brief explanation of the reason for the return.
- Once your return request is approved, we will provide you with detailed instructions for returning the item(s), including the return shipping address. Please note that the cost of return shipping is the responsibility of the customer, unless the return is due to our error or a defective product.
- Please ensure that the item(s) are securely packaged to prevent damage during transit. We recommend using a tracked shipping service to ensure the safe return of the item(s). We reserve the right to reject a return if the item(s) are not returned in their original condition or fail to meet the eligibility
- Upon receipt and inspection of the returned item(s), we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed using the original payment method used for the purchase. Refunds may take 3-4 days to process, depending on your payment provider. Please allow additional time for the refund to be credited to your account.
